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General informations

Seller: FAVOURITE DESIGN

The AROME company, owner of the FAVOURITE DEISGN brand, is a company headquartered at 43, rue boussingault, 84000 Avignon, FRANCE, registered with the Trade and Companies Register, SIREN: 480 307 206

Phone number: 04 90 03 21 22

Email address: ineedinfo@favourite-design.com

Delivery costs: Delivery charges are those indicated herein.

Terms of Payment: The payment terms are as indicated herein.

Right of withdrawal: The consumer has a right of withdrawal in accordance with the law and hereof.

 

1. Objet
These general conditions of sale are intended to inform any potential consumer on the terms and conditions under which the company AROME proceeds to the sale and delivery of products ordered and to define the rights and obligations of the parties within the framework of the sale of these products.
They apply, without restriction or reservation, to all sales proposed by AROME, hereinafter referred to as “The Seller”, on its website www.favourite-design.com
Accordingly, the fact for any person to order a product offered for sale on the website www.favourite-design.com carries full acceptance of these terms and conditions of sale which the Buyer acknowledges having read prior to his order. The Buyer also declares to have full legal capacity to engage under these terms and conditions of sale.
The Seller reserves the right to modify at any time these terms and conditions of sale.

2. Website access
The Buyer is personally responsible for setting up the IT and telecommunication facilities to access the site www.favourite-design.com. The Buyer retains the cost of telecommunications when accessing the Internet and use of the site.

3. Formation of the contract and order
In accordance with Article L.111-1 of the Consumer Code, the Buyer may, prior to ordering, take note on the website www.favourite-design.com of the essential characteristics of the products he wishes to order .
The Buyer selects one or more products among the various products offered. The customer order will be satisfied within the limits of available stocks or subject to orders pending delivery.
In the context of an order of a single article, an unavailability of this article entails the sending of an e-mail warning the Purchaser of the out of stock and possibly the delay of replenishment.
In the context of an order composed of several items: an unavailability on one of the ordered items entails the sending of an e-mail warning the Purchaser of the out of stock and possibly the replenishment period
Clicking the “Proceed to payment” button at the end of the order process implies that the customer has accepted these Terms and Conditions without reservation, since during the process, it is indicated that the customer must read the DMC before confirming his order.

4. Prices
The prices displayed on the website www.favourite-design.com, quoted in euros (€), are those in effect at the time of registration of the purchase order by the Buyer. Transportation is not included in the price indicated on the product.
The total price, indicated in the summary of your order, is the final price. This price includes the total price of the order with the detail of each product and the shipping costs.
All prices are inclusive of VAT (All taxes included) and include VAT.
The selling prices of the products may be modified by the Seller at any time. This change will be reported to the Buyer prior to any order.
The applicable VAT is 5.5% according to the Law.

5. Order
The registration of an order on the website www.favourite-design.com and its validation by the Buyer occurs at the moment the Buyer clicks on the choice “Proceed to Paypal” on the page “Payment”.
In addition to accepting the content of the order, this registration implies the acceptance of the entirety of the present General Conditions of Sale and constitutes proof of the date of award.
The order of the Buyer will be confirmed by the Seller by email.

6. Payment
Payment must be made when ordering by the Buyer. At no time, the sums paid can not be considered as a deposit or installments.
All orders are payable in euros (€).
The Seller reserves the right to suspend or cancel any order and / or delivery, regardless of its nature and level of performance, in case of non-payment of any sum that would be due by the Buyer or in case payment incident. As part of the fight against fraud on the internet, information about your order may be transmitted to any third party for verification. The Seller reserves the right to refuse or cancel any new order from a customer with whom a dispute exists.
To pay for the order, the Buyer has the following payment methods:
– Paypal
The data recorded by the computer system www.favourite-design.com constitute proof of all transactions between the Seller and its customers.

7. Products choice
The Buyer having taken knowledge of the products marketed by the Seller has, under his sole responsibility and according to his needs as he has previously determined before any order, made his choice on the product or products subject of his command. The Buyer knowing only the products he owns and uses is the sole judge of the compatibility of the products ordered with those used by him.
It is the sole responsibility of the Purchaser, if he does not consider himself competent enough, to be assisted by counsel.

8. Delivery and reception
The products are delivered to the address indicated by the Buyer when ordering. Once the order is validated and shipped, the Buyer can ask for any invoice by contacting us by email: ineedinfo@favourite-design.com
Failure to comply with the procedures set out below, no claim of the Buyer will be accepted.
Order processing is from Monday to Friday inclusive, subject to availability of products. Orders received on Saturday and Sunday are dispatched the following week. Orders received on public holidays in France are dispatched on the following working days.
When placing an order, the Buyer provides under its sole responsibility the following information:
– E-mail adress
– Last name and first name
– Address (street number) and building (number)
– City
– Postal code
– Phone
In case of error in the address details of the recipient, the Seller can not be held responsible for the impossibility of delivery. In this case, as in case of cancellation of the order by the Buyer after shipment, shipping costs will not be refunded to the customer by the Seller.
The data recorded by the computer system www.favourite-design.com constitute proof of all transactions between the Seller and its customers. Any delay in delivery gives right to damages from the seller if the delay is more than 60 days late.
The reception of the transported objects extinguishes any action against the valet for damage or partial loss if within three days, not including the holidays, which follows that of this reception, the addressee did not notify the valet, by extrajudicial act or by registered letter, his reasoned protest.
If, within the above-mentioned period, a request for an expert is made pursuant to Article L. 133-4, this request is a protest without it being necessary to proceed as described in the first paragraph.
All contrary stipulations are null and void. This last provision is not applicable to international transport.
When the consumer personally takes delivery of the transported objects and when the valet does not justify giving him the opportunity to verify effectively their good condition, the period mentioned in Article L. 133-3 of the Commercial Code is increased to ten days.
Any order placed on the website www.favourite-design.com and delivered outside France may be subject to taxes and customs duties that are imposed when the package reaches its destination. These customs duties and any taxes, related to the delivery of an article, are at your expense and are your responsibility. We are not required to verify and inform you of applicable customs duties and taxes. To know them, we advise you to inquire with the competent authorities of your country.
If the repeated absence of the customer at the time of the delivery involves a return of the products at the Seller, the expenses of return and ancillary expenses are with the load of the customer.

9. Right to retract
In accordance with Article L.121-20 of the Consumer Code, the Purchaser has a period of fourteen clear days from the date of receipt, to return at its expense products ordered for refund.
The products must be returned to the Seller in a perfect state of resale, in their original condition (packaging, accessories, instructions …), duly sealed. The withdrawal form will be attached with the invoice when sending the goods

10. Retention of title
The Seller retains full ownership of the products sold until full payment of the price, principal, fees and taxes included.

11. Responsibility
The Seller can not be held responsible for the non-performance of the contract in case of out of stock or unavailability of the product due to a case of force majeure, disruption or total or partial strike including postal services and means of transport and / or communications.
The Seller can not be held responsible for any indirect damage that may occur due to the purchase of products.
Seller can not be responsible for any loss of data or files. It is the Buyer’s responsibility to make all necessary backups.
The site www.favourite-design.com contains information from third parties, and links to other websites. Seller shall not be held liable for any damages resulting from the use, access or inability to use such third party information or the content of other websites.

12. Partial validity
If one or more stipulations of the present general conditions of sale are held for invalid or declared as such under a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their strength and reach.

13. No waiver
The fact for one of the parties not to claim a breach with the other party to any of the obligations referred within these terms and conditions of sale can not be interpreted for the future as a waiver the obligation in question.

14. Law enforcement
Sales of products are subject to French law. Any dispute relating to the interpretation, performance or breach of the contract concluded between the Seller and the Buyer, even in the event of multiple defendants, will, in the absence of amicable agreement, be the exclusive jurisdiction of the courts.

15. Information and freedom
The information collected by the Seller during any order from the Buyer is necessary for the management of his order by www.favourite-design.com and its commercial partners. In accordance with the law “Informatique et Libertés” n ° 78-17 of January 6, 1978, the Buyer has a right of access, rectification, opposition and deletion of data concerning him from the Seller.
Through www.favourite-design.com, the Buyer may receive commercial offers from other organizations or companies, or be informed of offers www.favourite-design.com. If the Buyer does not wish to receive these proposals, he may inform The Seller by mail or e-mail.
The Seller reserves the right to place cookies in the computer of visitors to its website. a cookie does not allow us to identify you. In general, it records information about the navigation of your computer on our site (the pages you have visited, the date and time of the consultation, etc.) that we can read during your subsequent visits. In this case, it contains the information you have just provided us. Thus, you will not need, during your next visit, to fill again the form that we proposed to you.
These conditions apply throughout the duration of online services offered by the Seller.

16. guarantees
The legal guarantee of conformity of the property to the contract is governed by articles L. 211-1 to L. 211-14 of the code of consumption.
The legal guarantee against latent defects is governed by articles 1641 to 1649 of the Civil Code.
RATES OF PRODUCTS
Rates are applicable for all deliveries made until December 31, 2021.
PAYMENT
– Payment choice
PayPal